Answers, without the sales language

We work on commercial contracts from around ten thousand pounds a year through to seven figure multi site estates. Every contract is specified, costed and managed in the same way, regardless of size.

No. TW Cleaning Solutions is a commercial cleaning company only, working with businesses, public sector organisations and managing agents.

We are based in Lincoln and operate across Lincolnshire, the East Midlands and Yorkshire, with national coverage for multi site contracts.

Mobilisation typically takes two to four weeks from acceptance, depending on recruitment, TUPE requirements and access arrangements. Urgent mobilisations can be accommodated.

Public liability, employers liability and professional indemnity cover are maintained. Certificates are available on request and can be supplied with a tender submission.

Where TUPE applies, we follow a documented consultation and onboarding process, issuing measures letters and employee liability information requests in line with the regulations.

Pricing follows a site survey and specification. Labour hours are calculated from measured areas and frequencies, then consumables and periodic work are priced separately.

Yes. Method statements, RAMS, COSHH sheets, insurance certificates, staff screening records and audit samples can be supplied as part of a tender response.

Early morning, daytime, evening, overnight and weekend attendance are all available. The schedule is agreed around your operation and access arrangements, then written into the specification.

Cover is built into the contract labour model. Supervisors hold a trained relief pool, and absence is filled without reducing the attendance on the specification.

We do. Equipment, dosing systems and chemicals are supplied and maintained by TW Cleaning Solutions, with COSHH documentation held for every product used on site.

Yes. Periodic work such as carpet extraction, floor restoration and high level cleaning can be added to the annual programme at any point and priced separately.